“I’m Just Not a Salesperson.” Ask a room full of engineers, technicians, or operations people whether they’d rather sell or serve, and the answer is almost universal: serve. For a lot of skilled professionals, “selling” feels like a four-letter word — something separate from doing good, honest work for a customer who trusts you. Look […]
Read More… from Trusted Advisors Aren’t Selling — They’re Paying Attention
An important book every Next Generation Leader should read is “The Speed of Trust”. There is something about the book that strikes at the foundation of any leadership conversation and that something is TRUST. Covey makes a well-formed case for TRUST being the governor on the speed of virtually every successful business process and action. […]
Everyone wants to be trusted. Leaders want to know they have the trust of their organization. So what are a few first steps for leaders to consider when building trust in the organization? Use the mnemonic TRUST as a guide. T is to become a teacher … teach as many people as you can (and […]