Does Your Talk Lead to Action? Most business owners can rattle off their top three or four priorities without hesitation — they live with them daily. The mistake is assuming that clarity in your own head translates automatically into clarity across the organization. It doesn’t. Priorities that feel obvious to you are often never actually […]
Read More… from Effective Communication is Not a Personality Trait
There’s a running joke in advertising about business jargon — an actor rattles off a string of acronyms like they mean something concrete, and everyone nods along as if fluency in buzzwords equals clarity. It’s funny because it’s true. A lot of what passes for “communication” in growing companies is really just noise that sounds […]
Read More… from The Leadership Skill Most Managers Are Rarely Taught: Saying It So Everyone Hears It
“You need to improve the way you communicate with clients and your team. I’d like to see you work on that.” – Manager This is the typical coaching discussion we hear many of managers using as an example of how they provide feedback to their staff. Most managers have said some version of this. It […]
Read More… from Are your managers actually coaching—or just giving feedback?
Everyone wants to be trusted. Leaders want to know they have the trust of their organization. So what are a few first steps for leaders to consider when building trust in the organization? Use the mnemonic TRUST as a guide. T is to become a teacher … teach as many people as you can (and […]