There’s a running joke in advertising about business jargon — an actor rattles off a string of acronyms like they mean something concrete, and everyone nods along as if fluency in buzzwords equals clarity. It’s funny because it’s true. A lot of what passes for “communication” in growing companies is really just noise that sounds […]
Read More… from The Leadership Skill Most Managers Are Rarely Taught: Saying It So Everyone Hears It
“You need to improve the way you communicate with clients and your team. I’d like to see you work on that.” – Manager This is the typical coaching discussion we hear many of managers using as an example of how they provide feedback to their staff. Most managers have said some version of this. It […]
Read More… from Are your managers actually coaching—or just giving feedback?
Imagine an entire organization moving at the pace of change while acting as one. Imagine a manager able to delegate a task or responsibility without hesitation. Imagine an employee able to focus solely on a project, customer, or business activity with complete trust that his contributions will be recognized and fairly rewarded. Imagine an environment […]
An important book every Next Generation Leader should read is “The Speed of Trust”. There is something about the book that strikes at the foundation of any leadership conversation and that something is TRUST. Covey makes a well-formed case for TRUST being the governor on the speed of virtually every successful business process and action. […]
Kelly Shy, Don Maranca, and I are celebrating the 2nd cohort of Mueller & Wilson Next Generation Leaders graduates! Applause to this group of leaders invested 15 months in expanding their abilities to lead and manage their staff, their clients, subs and stakeholders. Also deserving of applause is Mueller & Wilson for their investment […]
Everyone wants to be trusted. Leaders want to know they have the trust of their organization. So what are a few first steps for leaders to consider when building trust in the organization? Use the mnemonic TRUST as a guide. T is to become a teacher … teach as many people as you can (and […]
Some are as trivial as Dunkin Donuts or Starbucks? Others are more operational, such as signing a training request form or agreeing to new terms with a vendor. Still some of your decisions will be strategic and require a bit more thought. In these instances, are you able to be unbiased in your decision-making? We […]
Read More… from How Many Decisions Do Your Make in a Day? Five, Ten, Hundreds?
Every day companies roll out new softwars, ERP Systems, new policies and products, adopt new organization structures and onboard new clients and staff. They make decisions to operate remotely, move to hybrid, then retum back to the office. Today’s businesses are experimenting and adopting Al sometimes without a framework for success. You are likely not […]
Read More… from What’s the Only Constant in Business? Change
“I AM PROUD TO INTRODUCE OUR LATEST CLASS OF NEXT GENERATION LEADERS GRADUATES!” Over the past 15 months, Chloe Ober, Austin Gardner, Eton Spancake, John Tokasz, and Brian Derby, have gained knowledge of key leadership concepts and examined how to apply them to create positive change in the workplace. They have put these principles […]
Leadership development isn’t a cost—it’s your smartest investment Investing in Next Generation Leadership Training isn’t just about developing people—it’s about driving real business results. The research shows that leadership development delivers some of the strongest ROI of any business investment: $7 return for every $1 invested in leadership development 29% higher employee retention with robust […]
Read More… from Next Gen Leaders DELIVER Real Results: Why Leadership Training Matters