Most leaders hire backwards. They obsess over filling today’s seat and ignore tomorrow’s potential. That’s a mistake — especially if you’re scaling. Here’s the real question: does your business actually develop high-potential hires, or just onboard them and hope for the best? A great hire is a starting point, not a finish line. Your job […]
“I’m Just Not a Salesperson.” Ask a room full of engineers, technicians, or operations people whether they’d rather sell or serve, and the answer is almost universal: serve. For a lot of skilled professionals, “selling” feels like a four-letter word — something separate from doing good, honest work for a customer who trusts you. Look […]
Read More… from Trusted Advisors Aren’t Selling — They’re Paying Attention
Does Your Talk Lead to Action? Most business owners can rattle off their top three or four priorities without hesitation — they live with them daily. The mistake is assuming that clarity in your own head translates automatically into clarity across the organization. It doesn’t. Priorities that feel obvious to you are often never actually […]
Read More… from Effective Communication is Not a Personality Trait
There’s a running joke in advertising about business jargon — an actor rattles off a string of acronyms like they mean something concrete, and everyone nods along as if fluency in buzzwords equals clarity. It’s funny because it’s true. A lot of what passes for “communication” in growing companies is really just noise that sounds […]
Read More… from The Leadership Skill Most Managers Are Rarely Taught: Saying It So Everyone Hears It
“You need to improve the way you communicate with clients and your team. I’d like to see you work on that.” – Manager This is the typical coaching discussion we hear many of managers using as an example of how they provide feedback to their staff. Most managers have said some version of this. It […]
Read More… from Are your managers actually coaching—or just giving feedback?
Building Next Generation Business Leaders Developing Skills to Propel Growth Article Published in I95 Business Magazine: https://i95business.com/articles/content/building-next-generation-business-leaders-2485 The long-term success of a business hinges on the development of managers who can not only skillfully run operations but are be able inspire staff toward a vision, navigate change and build cultures of trust and accountability. While […]
Imagine an entire organization moving at the pace of change while acting as one. Imagine a manager able to delegate a task or responsibility without hesitation. Imagine an employee able to focus solely on a project, customer, or business activity with complete trust that his contributions will be recognized and fairly rewarded. Imagine an environment […]
An important book every Next Generation Leader should read is “The Speed of Trust”. There is something about the book that strikes at the foundation of any leadership conversation and that something is TRUST. Covey makes a well-formed case for TRUST being the governor on the speed of virtually every successful business process and action. […]
Kelly Shy, Don Maranca, and I are celebrating the 2nd cohort of Mueller & Wilson Next Generation Leaders graduates! Applause to this group of leaders invested 15 months in expanding their abilities to lead and manage their staff, their clients, subs and stakeholders. Also deserving of applause is Mueller & Wilson for their investment […]